Refund & Cancellation Policy

Last updated: October 2026

1. Overview

Payments for AI for Kids (ai4kids.site) memberships (monthly / yearly) are processed by Creem, our Merchant of Record, which also issues refunds. This policy explains when you can request a refund and how to cancel your subscription.

2. 7-day refund guarantee

If you are within 7 days of your first payment and have not heavily used the courses (e.g. less than 20% of lessons completed), you can contact [email protected] to request a full refund. To prevent abuse, full refunds do not apply once 20% or more of lessons have been completed, or to non-first billing periods.

3. Cancelling your subscription

You can cancel your subscription at any time with no extra fee. After cancelling, you keep full member access until the end of the current paid period; no further charges occur after it ends, and your child's works and learning records are preserved on the free plan.

4. Refund processing time

Refunds are issued by Creem and usually arrive back on your original payment method within 5-10 business days. Exact timing may vary by bank or payment provider; contact us if you would like to check the status of a refund.

5. Renewals

Subscriptions renew automatically. You can cancel anytime from your account page — cancellation takes effect immediately and does not affect the current paid period. If you believe a renewal charge was a mistake, contact us within 7 days as described in section 2.

6. Contact us

For any questions about refunds or cancellations, email [email protected] and we will reply within 1-2 business days.

Operated by: AI for Kids Operations Team